Last updated: 12 September 2026
We are building a transparent world, but that doesn't mean you lose your privacy. Givar distinguishes strictly between public ledger data (where funds are used) and private identity data (who you are).
What is public? To prove impact, we display transaction amounts, dates, and cause-related receipts or evidence where appropriate. However, your donor name is masked (e.g., "J*** D.") on public pages to protect your identity.
What is private? Your email address, phone number, password, and verification documents are strictly private. We do not sell your personal contact information.
Data retention: To maintain transparency and accountability, transaction records are retained as part of the platform's audit history. If you delete your account, your personal profile is removed, but your transaction history remains as an anonymized record.
Security: We use industry-standard security measures. Payment processing is handled by compliant third-party providers such as Paystack, meaning your card data does not pass through or remain on our servers.
We collect information necessary to operate the platform securely and transparently:
Identity data: Your name, email address, and account credentials.
Cause and beneficiary data: Information relating to submitted causes and beneficiaries, including cause descriptions, photographs, videos, supporting documents, progress information, and impact or outcome updates.
Verification (KYC) data: For Cause Organisers, we collect identity, legal, and verification information, which is stored securely and accessed only for verification and compliance purposes.
Transaction data: Records of your contributions and activity on the platform.
System audit data: Technical data such as IP address, device information, and timestamps for security and fraud prevention.
We use your information to:
Operate the platform: Process contributions and maintain accurate records of platform activity.
Compliance and security: Verify identities, causes, beneficiaries, and Providers and prevent fraud or misuse of the platform.
Communication: Send transactional messages such as confirmations, updates, and alerts.
Cause transparency and awareness: Publish and communicate approved cause information, funding progress, and impact or outcome updates through Givar's platform and, where authorised, Givar's social media channels, emails, and other communications.
Givar is built on transparency while protecting personal and sensitive information.
Public information: Information intended for publication as part of a cause may include cause descriptions, beneficiary information authorised for publication, photographs or videos, funding progress, Provider information, cost information, and evidence or updates showing the progress or outcome of a cause. This information may appear on Givar's platform and may also be shared through Givar's social media channels, emails, and other communications for fundraising, awareness, donor updates, and impact reporting. Transaction amounts and timestamps may also be displayed. Donor identities are masked by default.
Private information: Personal contact details, account credentials, identity verification documents, KYC information, and documents or information collected solely for internal verification or compliance purposes remain confidential and are accessible only to authorised personnel and service providers where necessary. Providing information or documentation to Givar solely for verification does not, by itself, mean that the information will be publicly disclosed.
We do not sell your data. We only share information with trusted service providers necessary to operate the platform:
Payment providers (e.g., Paystack): To process transactions securely.
Cloud storage providers: To store platform data and media.
Communication providers: To deliver system notifications and updates.
Transaction records are retained for transparency and audit purposes. If you delete your account:
Your personal profile will be removed.
Your transaction history will remain in anonymized form.
Accounts associated with active or completed causes may be retained for audit and accountability purposes.
Authorized administrators may access accounts for support and troubleshooting purposes. This access is restricted, monitored, and used only when necessary.
If you have any questions about this Privacy Policy, please contact: support@givarapp.com
