Last updated: 12 September 2026
Givar operates a transparent giving platform where contributions are made to support verified causes.
Contributions made on Givar are generally considered final once a transaction is successfully processed. As payments are directed to verified Providers for specific causes or funding phases, Givar cannot guarantee a refund once funds have been settled into the Provider's bank account.
In the event of confirmed fraud, misrepresentation, or if a cause cannot proceed as planned, Givar will intervene to protect donor interests. Our ability to issue a refund is dependent on the following:
Settlement Status: If the funds have not yet been settled into the Provider's account, Givar may be able to cancel the transaction.
Provider Return: If funds have already been settled, Givar will coordinate with the Provider to secure the return of any unused funds. A refund can only be triggered to the donor once the Provider has returned the funds to Givar's corporate account.
If a donor experiences a confirmed duplicate charge or technical payment error, Givar will work with our payment gateway providers to resolve the issue as quickly as possible.
For international donors, the final amount refunded may vary slightly from the original amount given due to fluctuations in exchange rates or bank processing fees. Givar is not responsible for these discrepancies.
For refund-related inquiries, please contact: support@givarapp.com
